Support Center

Order Status

Order processing time varies from 1-5 business days depending on our current order volume and what products are ordered.

‚Äč‚ÄčAutomated emails will be sent to notify you of your order status. One email will be sent immediately after the order is placed to confirm your order. Once your order is shipped, a second email will be sent and will include your shipment information.

If you make an account on our website and checkout while logged in, you will be able to see the history and statuses of all your orders. There are only two order states. Your order will either be processing or complete. Your order is complete once your order is shipped. We cannot link an order to an account after it has been placed.

All orders are charged in full at the time of purchase.

Contact Us

Company Info

  • WASD Keyboards
    4121 Clipper Ct
    Fremont, CA 94538
  • Email:
  • Office Hours:
    Mon-Fri: 11AM - 6PM
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