Support Center


Order processing and shipping times will vary based on the type of products ordered and on our current workload. Most orders are shipped within 1-5 business days depending on our current order volume.

Shipping times depend on your geographical location and on the shipping service you select. Shipping costs are based on the total weight of your order and is automatically calculated in the shopping cart. For US customers, you can expect shipping times of 1 to 5 business days. We are located in Fremont, CA. You will receive an automated email once your order is shipped.

Customers are also welcome to pick up their order directly from our office/warehouse in Fremont, CA. Simply select the Local Pickup option during checkout. We will send you an email once your order is ready for pickup. Our pickup hours are 11:00 AM - 6:00 PM Mon-Fri*. The local pickup option is not enabled for international addresses. You will need to enter a US shipping address during checkout.

*We close from 1pm-3pm the last Friday of every month.

Contact Us

Company Info

  • WASD Keyboards
    4121 Clipper Ct
    Fremont, CA 94538
  • Email:
  • Office Hours:
    Mon-Fri: 11AM - 6PM
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