Duties and Taxes
Please note that customs duties, taxes and import fees, if applicable, are not included. If you are not familiar with your country's import fees and regulations, you will need to contact your local post office or customs office for more information.
By default, UPS international shipping will charge all customs duties, taxes and fees to the shipping address. This is a common issue if you are shipping the package to your work instead of your home. If you have a UPS business account (personal accounts are not applicable) we can bill duties and taxes to that account. To request this please email us with your order number and UPS account number and we can set it up.
We suggest UPS for larger international packages. UPS handles the package from beginning to end which makes tracking and the import process much simpler.
- UPS Worldwide Expedited - 2 to 5 business days
- UPS Worldwide Express Saver - 1 to 3 business days
- USPS Priority Mail Express International - 3 to 5 business days
USPS First-Class International Packages
First-Class Package International is the most cost-efficient way of sending small packages. Shipping times can vary from 1-5 weeks.
Select countries support online tracking with First-Class Mail. For countries that do not support tracking, you will only see package activity within the US. Please see below for a list of countries that currently support online tracking with USPS First-Class Package International Service.
Countries that support online tracking with First-Class Package International:
- Great Britain
- New Zealand
- Slovak Republic