Support Center

Store Policies

  • Ordering

    All orders must be placed online through our website. If you need assistance placing an order online, you can contact us through email or contact us by phone. Accepted payment methods include all major credit cards including Visa, MasterCard, American Express, and Discover and Paypal. Some of our products can also be found on Amazon and eBay. All orders are charged in full at the time of purchase....

  • Order Status

    Order processing time varies from 1-5 business days depending on our current order volume and what products are ordered. ‚Äč‚ÄčAutomated emails will be sent to notify you of your order status. One email will be sent immediately after the order is placed to confirm your order. Once your order is shipped, a second email will be sent and will include your shipment information. If you make an account on...

  • Order Changes or Cancellations

    Orders can only be modified or cancelled if your order has not been shipped. Orders with custom printing cannot be modified or cancelled once your keys are already printed. Once an order is placed, we cannot add any items to the order. We can remove or change items as long as the total is the same or less than the original. If you need to add an item to your order, please request for your order ...

  • Shipping

    Order processing and shipping times will vary based on the type of products ordered and on our current workload. Most orders are shipped within 1-5 business days depending on our current order volume. Shipping times depend on your geographical location and on the shipping service you select. Shipping costs are based on the total weight of your order and is automatically calculated in the shopping...

Contact Us

Company Info

  • WASD Keyboards
    4121 Clipper Ct
    Fremont, CA 94538
  • Email:
  • Office Hours:
    Mon-Fri: 11AM - 6PM
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