How to order
- All orders must be placed online through our website.
- We accept all major credit cards and Google Pay for payment.
- Orders are charged at the time order.
How long does it take to process?
- Any product that requires custom printing will generally take 1-5 business days to ship. The processing time depends on how many others we have queued at the moment.
- Stocked items (eg. CODE Keyboards, Switch Testers, O-Rings, etc) are generally shipped within 1 business day.
How long does shipping take?
- Shipping transit times vary with your geographical location. We are located in Fremont, CA, so general rule is the further away you are, the longer it will take.
- UPS Ground is 1-5 business days
- Priority Mail is 1-3 days business days.
- First-Class Mail takes 1-5 business days.
- For international customers, please refer to the International Shipping article.
How can I check order status?
- You will receive a confirmation email as soon as you place your order.
- A shipping confirmation email with your tracking information will be sent as soon as your order ships.
- If you logged in during checkout, you can also view your order through your My Account link through the website. There are only two order states: Processing and Completed.