Starting with our V3 keyboards released February 2019, the firmware is upgradeable. Older keyboard models such as the V2, V2.5, and V1 keyboards are not upgradeable to V3. You can check your keyboard's model number via the sticker on the bottom of the keyboard.
V3 Firmware Updates
Version 0.14 (June 14, 2019)
WASD V3
CODE V3B
Patch Notes:
- V3 v0.14 Manual
- Adds Macro programming
- Adds RGB LED indicator light programming
- Updates DIP settings to v0.14 specs
- Fixed - Indicator LED randomly turning off issues
Downgrade to 2.5 firmware on a V3 keyboard
Some customers have requested the ability to downgrade back to the V2.5 firmware on their V3 keyboards, so we are offering this downgrade. The main reason you'd want to do this if you want Dvorak or Colemak on a dipswitch, but you will be giving up the macro and led indicator programming functions at this time.
We will be offering the ability to program a full Dvorak or Colemak layout in a future firmware release, but if you need on-board Dvorak and Colemak and don't want to wait for that release, please use this in the meantime.
Of course you can always flash back and forth between 2.5 and V3 0.14. If you have downgraded and want to revert back to V3 0.14, please use the 7691 file above, regardless if you have a CODE or V3.
WASD V2.5
Updating on Mac/Linux using a Windows Virtual Machine
- Download VirtualBox for your OS (https://www.virtualbox.org/wiki/Downloads)
- Install VirtualBox using default settings
- OSX users may get security prompt for Oracle during installing. Be sure to click Allow on your Security & Privacy Settings window.
- Download a Windows 7 test image from Microsoft (https://developer.microsoft.com/en-us/microsoft-edge/tools/vms/)
- Select Virtual Machine: IE8 on Win7
- Select Platform: VirtualBox
- Load the Windows 7 Virtual Machine
- You can open the .ovf file directly from Finder OR
- Open VirtualBox, click Import, select the .ovf file, and click Continue
- After Windows loads, from the VirtualBox Menu bar, click on Devices >USB > SONiX USB Keyboard
- Open Internet Explorer and goto https://support.wasdkeyboards.com/hc/en-us/articles/360018518874-Keyboard-Firmware-Updates and download the appropriate update file.
- Run the update file as instructed on our Firmware Updates support page.
Comments
19 comments
There are no links in the article. How are we supposed to update the firmware? More detailed instructions would be nice.
I download the right executable file and run it, but it show that "Can't Find USB HID Device".Unplug and reinsert is also useless.And then I run it as Administrator, it works. That's great.
Hey folks, just a heads up that if you upgrade the firmware, be sure to download the .9 manual listed above- the DIP switch settings change a bit from what was sent out in the box (which I'm now seeing is labeled V2/V2B).
Hey I installed the firmware which indeed fixed the ~ issue. But now even after I set both switch 1 and 2 to ON, Mac mode is still not activated, i.e. the Command key and Option key is not swapped. Any idea?
[UPDATE]: Ok I have to do a factory reset and then the new settings can be applied. The instructions can be clearer, or the firmware installer should flush the settings.
You are requiring a windows virtual box to upgrade the firmware of a keyboard? Who greenlit that as a work around? That is just plain lazy.
I agree with Scott above. This is ridiculous, to say the least. I'm downloading a FOUR GIGABYTE WINDOWS VM to run to fix a bug ..... in a keyboard. Where one single key doesn't work right. You must be kidding me. WASD just shot from my most favorite to least favorite keyboard vendor.
Scott - It's just a temporary workaround until our devs can release the mac updater tool. We apologize for the delay, we just didn't want to leave our mac bros hanging with nothing. This page will be updated as soon as the mac updater tool is released.
Paul - if you're just trying to fix the tilde bug, please just turn off "mac mode" (SW1 off) and use your OSX keyboard settings to swap command/option locations, this is going to be a much easier option than installing windows in a VM. This is the best option in the interim while awaiting the mac updater.
Thanks!
Thanks David! Sorry I flipped out so fast. My expectations got pretty high after so much love and success with my other WASD keyboard. The first thing I did on my new keyboard was flip up DIP 1 & 6 after double checking the reference card. I didn't know this tilde key problem was only in Mac mode. The OSX setting is a great workaround, and as a bonus it does not affect the actual laptop keyboard. I suspect it affects all other USB keyboards, but of course, my only other wired keyboard is CODE Brown in my locker at my favorite co-working space. ;-) Will flip down DIP 1 there too!
May I suggest, here above, you lead Mac users directly toward this fix? And that the Windows VM workaround is probably going to make them pull their hair out, and is only temporary while you guys develop a native firmware updater for OSX? Thank you for your quick and professional support.
P.S. If Slack, github, Bear, and so many other tools weren't so into markdown mode with ` and ``` used so much, this would never have been such a big deal! 8^)
It's really ok Paul, I totally understand the frustration; especially if something "should" be working correctly and it's something as simple as this.
OSX actually assigns the flip to that specific keyboard so it should remember which keyboard you have plugged in and which settings go with that keyboard ID. It also should not affect the onboard laptop keyboard map, there should be a drop down so you can select which keyboard these settings are applied to :)
This bug was only introduced to a very small amount of keyboards, all versions prior did not have this bug and all versions after have newer firmware, it's just a small batch of keyboards that got out with this bug while we were dealing with development of the V3 firmware. We're very sorry for the headaches that this has caused.
One should not ever have to code without the tilde key! Thank you.
I was told at the 29th of April that a new firmware release would be out "soon" that may (or may not) fix the LED bug that I have on my Code V3 keyboard. Would this be the page that firmware will become available? When is "soon"? :-)
Hello Bas,
I'm sorry but the LED bug will not be fixed on the next release (at least from my understanding of the new firmware at this moment), we are expecting it to be fixed in the release after.
We are finished with the 1.0 release, we're just making the one-click updaters right now and then we will post them up on this page.
Thanks!
I came here to ask/check about the LED bug status... but apparently we are out of luck for the time being. Hopefully the next version, with this bug fixed, is not that far away.
I didn't think I would miss/need the Caps Lock indicator, but I was wrong :-/
Hey David,
Reading your post two weeks ago, has moved me to the edge of my seat! There I have sat. Every day. All day. All nights.
Today is Day Thirteen. My feet have become some intellectual construct. My back hurts as bad as it did on day 4 (one of the bad ones). And though my jeans have been worn away by my wooden chair; i'm yet to lose skin (thanks for the woollen boxers Mom!). Before the end, I hope to feel the sun on my face. Just Once would be enough.
My fear of missing the firmware update by just one click, has made travelling to The Outside unthinkable (as I trust it has for so many others). But I'm afraid that if I don't make the journey in a week, I probably will not make it back. I want these thoughts of the sun to melt! Like the silly little dreams they are (so don't worry).
Hence this post. David, I ask you: am I justified in my unwavering belief ‘Any second now’? Or, will the update take a few more days, and I can thus safely (try to) reach The Outside to be back in time?
Thank you either way! From Holland with love, Jente
Hello Jente,
I apologize for the delay, we do have the updaters for two PIDs, but we need the third before I can put them up. As soon as I can get that last one I will put them up.
Please email us info@wasdkeyboards.com and I can help you out. Thanks!
Hello David,
I see that there is a new firmware available. I downloaded it and tried running it but the updater always fails with an Error: Can't Find USB HID Device!!
Is an updater missing? Previously there were two (I don't remember if the last time I updated I used the first one or the second one)
Thanks!
Hello Rodrigo,
If you had previously updated to the V3.09 update, please do the downgrade to 2.5 first, then use the V3.14 (7691 version) and that should get you set on the latest version. I'll see if I can get a 7692 version for the customers that had updated to the V3.09. Sorry for troubles! Thank you. :)
Hello David
Thanks for the info. But now it's worse. By all accounts I have a bricked keyboard.
I used the 2.5 updater, it finished Ok. I unplugged the keyboard, waited for 10-15 seconds, plugged again, and now it doesn't work. At all. I have turned the computer off completely, tried re-running the 2.5 (and the 3.14) versions but now both say they don't find the USB HID Device. Windows also complains that it doesn't recognize the plugged device.
I have tried also resetting the keyboard but it doesn't do anything.
Help!
So, a little bit more info. I plugged the keyboard into my Mac and it works. I couldn't use the reset DIP switch (it didn't do anything, I don't know if with version 2.5 it's another setting?)
Then I plugged it again on my PC, the first LED turned on for a couple of seconds, then off, and the same: the keyboard is not working. Any ideas?
Edit: I deleted again the devices in Device Manager that said weren't recognized, plugged it again, and now it works. But I had already done that before... strange. :-/
Edit 2: The v3.14 updater still doesn't work. Tried the 2.5 again and it gave me the same error about not finding the HID device. Unplugged and plugged again and it doesn't work again...
Edit 3: Ok, after noticing that to upgrade to v3 again I had to use the CODE fw updater, and doing that on another computer, it appears to be working correctly now. Hopefully the LED issue is solved for good!
Thanks!
Thanks for trying so many things Rodrigo and I'm glad you were able to get it working :)
Yes, if you're on the 3.09 firmware, you need to first go down to 2.5 firmware, then you can flash to the 3.14 firmware by using the 7691 file (regardless if you have a V3 or a CODE V3). Once V2.5 is flashed, the PID is 7691, so the V3.14 7691 version is the only one that will work (as you have found out).
We will be getting a 7692 version so you can flash direct from V3.09 to V3.14 without having to downgrade first.
Sorry for the troubles, but I am glad you were able to get it to the latest version.
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