Due to this sensitive time we are taking measures to increase the safety of our customers, our community and ourselves.
In accordance to our county's order to Shelter-In-Place, we are only able to provide minimum basic operations so orders will require additional assembly and processing time. More information about this order and its impact on the bay area can be found here: http://www.acphd.org/2019-ncov.aspx.
Our current estimate processing time is our normal 1-5 business days. Some tasks such as support chat, RMA (order returns) and keyboard repairs may take a bit longer than usual.
Shipping carriers during this time are having issues delivering on time. UPS has removed their delivery guarantee until further notice, USPS has removed their delivery guarantee to some international destinations. You can read more about the impacts affecting them here;
We appreciate your patience and understanding in this trying time, and we greatly appreciate your continued business.
Thank you and stay safe!