V3 USB-C Port NOT STANDARDIZED
My Keyboard V3 is only working with the USB-C Cable that WASD provides. Not knowing that and in need of a longer cable I gave their USB-C cable to a friend only to find out that no other USB-C Cable works with my Keyboard. Looking at other customer posts this seems to be a manufacturer problem.
Support via Email tells me to trim off my USB-C Cable 1mm (See Images), but this does not change anything. The Cable still doesn't fit in properly/deeper. And the other suggestion to take the whole keyboard apart and somehow pull out the port and glue everything back together isn't something I can or wanna do as just a customer.
I highly recommend to consider this before buying a keyboard for $250 which might not work with your setup.
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Hello Marcel,
As we have found in your support ticket, this actually wasn't an issue with the port dimensions, more it was just a faulty port, we have sent out a replacement port and cable and it did solve your problem.
Port dimension issues have been fixed in newer keyboards, any issues for older keyboards please email us.
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