Code V3 Numlock failing

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Dale Driggs

• August 23, 2019 13:58
• Edited

I have the 104 Code V3 and this has occurred a few times thus far.  Where the numpad will no longer observe the numlock position.  Regardless of the numlock state, the keys behave only as directionals and not numeric.  I haven't determined how to reproduce this bug, but can power cycle the keyboard and the behavior is back to normal (numeric keys working as both numerics or directional, observant of the state of the numlock).   

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  Paige

  • August 27, 2019 00:00

  Hi,

  I'm sorry to hear about this issue. A factory reset may be all that is needed, if you haven't tried one already: Unplug the keyboard, enable dip switch 4 on the back, and plug back in. The indicator LEDs will blink red for about 20 seconds, then turn solid green when the reset is complete. You can then unplug, disable switch 4, and plug in again.

  If you're still having trouble with it, let us know.

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