Can I get a USB-C replacement cord?
In an attempt to remove the thick white USB-C cable from my Code V3 keyboard, the cord got damaged in the process removing it from the plastic stops. It appears the cord still works but there are nicks in the plastic sheaving with even some of the wiring exposed if you peel the nicks back.
Can I get a replacement cord that won't undergo this same damage?
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Hi, I'm sorry to hear about this issue. The current cable routing tabs are a bit aggressive. We'd gotten complaints in the past about the cable falling out, so we overcompensated a bit, it seems. Go ahead and email us at info@wasdkeyboards.com and we'll give you some options for the cable.
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