I disconnected my V3B to change the DIP switches to MAC mode. The cord's diameter is so wide that I had to yank it free of the housing tube that feeds it to the USBC connector. This caused the metal in the USBC connector to bend, so the cord doesn't work. Of course, the included cord is the only one that will connect the keyboard to the computer. The C-connector on a standard USB-USBC connector isn't long enough to make a connection, as documented in other frustrated posts. Can I get a refund for this poorly designed product?
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