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David

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Latest activity by David
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    David commented,

    1. Product Support
    2. Keyboards
    3. Keyboard Firmware Updates

    Thanks for trying so many things Rodrigo and I'm glad you were able to get it working :)  Yes, if you're on the 3.09 firmware, you need to first go down to 2.5 firmware, then you can flash to the 3...

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    David commented,

    1. Product Support
    2. Keyboards
    3. Keyboard Firmware Updates

    Hello Rodrigo,  If you had previously updated to the V3.09 update, please do the downgrade to 2.5 first, then use the V3.14 (7691 version) and that should get you set on the latest version. I'll se...

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    David commented,

    1. Product Support
    2. Keyboards
    3. Keyboard Firmware Updates

    Hello Jente,  I apologize for the delay, we do have the updaters for two PIDs, but we need the third before I can put them up. As soon as I can get that last one I will put them up. Please email us...

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    David commented,

    1. Product Support
    2. Keyboards
    3. Keyboard Firmware Updates

    Hello Bas,  I'm sorry but the LED bug will not be fixed on the next release (at least from my understanding of the new firmware at this moment), we are expecting it to be fixed in the release after...

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    David commented,

    1. Product Support
    2. Keyboards
    3. Keyboard Firmware Updates

    It's really ok Paul, I totally understand the frustration; especially if something "should" be working correctly and it's something as simple as this.  OSX actually assigns the flip to th...

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    David commented,

    1. Community
    2. Technical Stuff
    3. Tilde vs. Section symbol

    No problem Paul,  Yes it's a silly bug but we did squash it in the newer firmware, just need to wait a bit more for the OSX updater tool and then you don't have to go through the rigmarole of setti...

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    David commented,

    1. Community
    2. Technical Stuff
    3. Tilde vs. Section symbol

    Hello Paul,  That install error is due to permissions, you can view the solution here; https://medium.com/@Aenon/mac-virtualbox-kernel-driver-error-df39e7e10cd8  As I have stated in your other post...

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    David commented,

    1. Product Support
    2. Keyboards
    3. Keyboard Firmware Updates

    Scott - It's just a temporary workaround until our devs can release the mac updater tool. We apologize for the delay, we just didn't want to leave our mac bros hanging with nothing. This page will ...

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    David commented,

    1. Design Help
    2. SVG Layout Tutorials
    3. Custom Layouts 1/3 - Text and Objects

    Hello Robert,  You don't have to worry about fonts because you're going to be converting all of your fonts and text to vector data before submitting your file to us, when it comes to our end it's j...

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    David commented,

    1. Design Help
    2. SVG Layout Tutorials
    3. Custom Layouts 1/3 - Text and Objects

    Hello OliverYou can use any font you'd like, just be sure to expand/convert your font to vector data (shape data) before submitting your file to us.