Paige
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Activity overview
Latest activity by Paige-
Paige commented,
Thanks for letting us know, we'll have the chart updated. The VP3 specs on the product page are current. It is hotswap and has a USB-C connector.
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Paige commented,
Hi, We are not currently equipped to make or customize backlight compatible keycaps, sorry. It is something we're looking into for the future.To see what out custom printed keycaps look like on a ...
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Paige commented,
Thanks for the additional info. It very well could be a High Sierra issue/conflict, I believe Mojave was current when the V3 models came out and every macOS update since has required an update to t...
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Paige commented,
Thanks for letting us know, we'll get on it! If you're going for that layout in the meantime, feel free to mention in the comments which modifier layout style you want, and we can make the change.
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Paige commented,
Interesting, I'm sorry to hear the issue persists. Are you using Karabiner, by chance? There should be some setting allowing it to take control of LEDs and disabling that may do the trick. Beyond t...
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Paige commented,
Good to know, thanks for posting!
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Paige commented,
Hi, If you haven't already, try a factory reset on the keyboard. Unplug, enable dip switch 4 on the back, and plug back in. The indicator LEDs will flash red for about 20 seconds, turn solid blue, ...
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Paige commented,
I'm sorry to hear about this issue. We have not heard any issues so far regarding extensions, though hubs can potentially cause issues. Be sure the connector plugged into the keyboard is firmly sea...
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Paige commented,
The barebones keyboards lack keycaps but still include switches. Though if you decide you don't like the switches you choose, the new VP3s are hotswap, so you could pull out the existing switches a...
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Paige commented,
I'm sorry to hear about any delays or issues with shipping. Unfortunately, once the package leaves our facility it is in the hands of the shipping carrier. COVID is playing a huge part in shipping ...